# Support and video guide scripts

Publish short screen recordings for: five-minute setup, Local mode, Square connection/webhook verification, services/options/staff qualifications, business hours/closed dates, test booking, customer self-management, staff portal, reports/export, migration preview/import, upgrade snapshot/restore and Sync & Logs diagnostics.

Each video should show the plugin version, use synthetic customer data, include captions/transcript and link to the matching written guide. Support requests should include WordPress/PHP/plugin versions, platform mode, exact UTC/local event time, reproduction steps and the redacted diagnostics ZIP—never secrets or raw customer exports.