---
title: Subscribers
menu_group: Subscriptions
menu_order: 50
tab: Subscribers
tab_order: 70
admin_slug: wpst_subscribers
requires_subscriptions: true
summary: Search users, manage subscriptions manually, and sync from Stripe.
---

# Subscribers

**Location:** MediaBlaster → Subscriptions → **Subscribers** tab

View and manage viewer subscriptions — search users, assign tiers manually, cancel or expire subscriptions, and sync state from Stripe.

## Finding a subscriber

Use the search field to find users by email, display name, or login. Results show current subscription status, tier, provider, and renewal dates.

## Manual subscription actions

Administrators can:

- **Assign** a tier to a user (creates or updates internal subscription record)
- **Cancel** an active subscription
- **Expire** a subscription immediately for testing or support cases

Manual changes update MediaBlaster's internal entitlement system directly. If the user also has an active Stripe subscription, consider using Stripe Dashboard or **Sync from Stripe** to avoid mismatches.

## Sync from Stripe

When Stripe is enabled and the user has a Stripe customer ID (set after first checkout), click **Sync from Stripe** to pull the latest subscription state from Stripe into MediaBlaster.

Use this when:

- Webhooks were missed during development
- Stripe Dashboard shows a different status than WordPress
- Testing webhook recovery

## Stripe customer IDs

After successful Stripe checkout, customer IDs are stored in user meta (`_wpst_stripe_test_customer_id` or `_wpst_stripe_live_customer_id`). These enable **Manage Billing** on the `[wpst_account]` page.

## Related guides

- [Subscription Tiers](subscriptions-tiers.md)
- [Sub Logs](subscriptions-logs.md)
- [Stripe Checkout Setup](stripe-checkout-setup.md)