=== CRM Perks - Wordpress HelpDesk Integration  ===
Contributors: crmperks, sbazzi
Tags: support, Wordpress HelpDesk, freshdesk, helpscout, zendesk
Requires at least: 3.8
Tested up to: 5.2
Requires PHP: 5.3
Stable tag: 1.0.2
Version: 1.0.2
License: GPLv3
License URI: http://www.gnu.org/licenses/gpl-3.0.html


Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets from wordpress.

== Description ==

Show user tickets from [HelpScout](https://www.helpscout.net/), [ZenDesk](https://www.zendesk.com/), [FreshDesk](https://freshdesk.com/) and [Teamwork Desk](https://www.teamworkdesk.com/) in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at [crmperks.com](https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme)

== Supported Ticket Systems ==

* [HelpScout](https://www.helpscout.net/)
* [ZenDesk](https://www.zendesk.com/)
* [FreshDesk](https://freshdesk.com/)
* [Teamwork Desk](https://www.teamworkdesk.com/)

== Key Features ==

* Display all tickets related to a user in table form.
* You can use shortcode to display a 'Create a Ticket' form and all tickets related to a user.
* You can prevent spams by enabling Google reCaptcha before submitting a ticket.
* Displays user tickets and 'Create a Ticket' form in "my-account" section of WooCommerce.
* Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.


[youtube https://www.youtube.com/watch?v=k2QEsmGSYU8]

<blockquote>
<p><strong>Premium Version.</strong></p>
<p>Following features are available in Premium version only.<a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme">Wordpress HelpDesk Integration Pro</a>.</p>
<ul>
<li>Phone Number field</li>
<li>File Attachments</li>
<li>Custom Fields</li>
<li>Ticket Tags</li>
</ul>
</blockquote>

== Our Free Plugins ==

* [Gravity Forms FreshDesk Plugin](https://wordpress.org/plugins/gf-freshdesk/).
* [Gravity Forms zendesk Plugin](https://wordpress.org/plugins/gf-zendesk/).
* [Contact Form 7 zendesk Plugin](https://wordpress.org/plugins/cf7-zendesk/).


== Screenshots ==

1. Tickets Table.
2. Create Ticket.
3. View Ticket.
4. Help Scout APP.
5. Ticket System Settings.


== Frequently Asked Questions ==

= Where can I get support? =

Our team provides free support at <a href="https://www.crmperks.com/contact-us/">https://www.crmperks.com/contact-us/</a>.

= Website Help Desk Software =
* Show user's tickets in your website.
* You can use any ticketing system like zendesk, Freshdesk etc.
* Users can reply to tickets from your website. 

= Help desk Software for Wordpress =
* This Plugin adds helpdesk portal in your wordpress site.
* Users can easily see old tickets and reply to any ticket.
* Integrates with popular ticketing systems like Zendesk, Freshdesk etc.

= Best Helpdesk Plugin for Wordpress =
* This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form.
* Supports many popular ticketing systems like zendesk.
* Tickets attachments are also supported.


== Changelog ==

= 1.0.2 =
* added filter for changing tickets table template.

= 1.0.1 =
*	Fixed table and forms styling.

= 1.0.0 =
*	Initial release.