=== WP Ticket Ultra Help Desk & Support Plugin ===
Contributors: UsersUltra
Tags: helpdesk , support, tickets, bugs, issues, tracker, customers, online support, client replies, bug tracker, issue tracker, help desk, woocomerce, aweber, custom fields, canned reponses
Requires at least: 3.0.1 
Tested up to: 5.8
Stable tag: 1.0.5
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Powerful Help-Desk plugin for wordpress with very usefull features.

== Description ==

<a href='https://wpticketsultra.com/'>WP Ticket Ultra</a> offers a great suite of features that will help you to offer Top-Notch Customer Support.

This plugin has been developed for people that need to improve their support services. We know how hard it can be to offer high-quality support to your clients. A public forum might be a good option; however, this often leads to bigger problems when you are trying to support a growing business. We've gone through this experience, and that's why we developed WP Tickets Ultra. This plugin has helped us a lot, and it will drastically improve your client relationships and increase your overall profits.


<h4>KEY FEATURES</h4>
<ul>
<li>SMTP Email Sending	</li>
<li>Custom Message On Weekends	</li>
<li>Staff Backend</li>
<li>Tickets Notification Rules</li>
<li>Replies Notification Rules</li>
<li>Assign Ticket Owner</li>
<li>Custom Email Subject Structure</li>
<li>Custom Priorities</li>
<li>Maximum Open Tickets Limit</li>
<li>Unlimited Products</li>
<li>Unlimited Departments</li>
<li>Clients Management</li>
<li>Clients Backend</li>
<li>Email Notification Templates</li>
<li>Advanced Admin Panel</li>
<li>Terms & Conditions</li>

</ul>

Read about all of the plugin's features at <a href='https://wpticketsultra.com/'>WP Ticket Ultra</a></li>

<h4>USEFUL LINKS</h4>
<ul>
<li><a href='http://docs.wpticketsultra.com/getting-started-with-the-staff-client-account-module/'>Getting Started Guide</a></li>
<li><a href="http://docs.wpticketsultra.com/how-the-staff-members-create-a-ticket/" target="_blank">How Do Staff Members Create Tickets?</a> </li>                    
<li><a href="http://docs.wpticketsultra.com/how-the-client-creates-a-ticket/" target="_blank">How Do Client Create Tickets?</a> </li>                    
<li><a href="http://docs.wpticketsultra.com/how-the-admin-creates-a-ticket/" target="_blank">How Do Admins Create Tickets?</a></li>

</ul>

<h4>PAID EXTENSIONS</h4>

WP Ticket Ultra has a range of extensions that allow you to extend the power of the plugin.


<h4>FREE EXTENSIONS</h4>
<ul>
		<li><a href='https://wordpress.org/plugins/wp-ticket-ultra-recaptcha/a> - With this add-on you will be able to add Google's secure and user friendly reCaptcha verification in order to avoid bot spam registrations.</li>
		
	
</ul>

== Installation ==

1. Upload `wp-ticket-ultra` to the `/wp-content/plugins/` directory
2. Activate the plugin through the 'Plugins' menu in WordPress

== Frequently Asked Questions ==

= Is there an online documentation? =

Yes, http://docs.wpticketsultra.com/

= Do you offer free support? =

Yes, https://wpticketsultra.com/contact.php

= Do you offer a PRO version? =

Yes, https://wpticketsultra.com/compare-packages.php


== Upgrade Notice ==

= 1.0.0 =
Initial release.

== Screenshots ==

1. TICKETS DASHBOARD
2. CHANGE OWNER
3. CANNED RESPONSES
4. REPLIES AND ATTACHMENTS
5. PRIVATE CREDENTIALS
 
== Changelog ==

= 1.0.5 =
* Improvements - WP Tickets Ultra Pro has been rebuilt. It has many great features

= 1.0.4 =
* Improvements for new WP version 5.2.x

= 1.0.0 =
* Initial release