=== Redpen Widget ===
Contributors: redpen team
Tags: issue reporting, bug filing, jira integration, visual feedback, bug-tracking, feedback widget, screenshot, website feedback, user feedback, customer feedback
Requires at least: 4.7
Tested up to: 5.8
Stable tag: 1.1
Requires PHP: 7.0
License: GPLv2
License URI: https://www.gnu.org/licenses/gpl-2.0.html 

Customer Support Request and Bug Capture Platform

== Description ==

= Customer Support Request and Bug Capture Platform = 

 Enhance the power of your favorite issue tracking tool by reporting visual and actionable issues and reducing bug turnaround time - all of this without leaving your web browser.

Redpen reduces the development and support costs by replacing the long, often mundane process of reporting issues and bugs with a mere single click! With Redpen, you not only save time reporting issues but also provide valuable diagnostic information and visual feedback to help the development team attack the problem. Connect it with your favorite issue-tracking service and boost your software team’s productivity and product quality like never before.

= How it Works =

https://youtu.be/5maKCiHnHqw

 

= Get started for Free =

[Get started for free](https://www.redpen.ai/). No credit card is required.

 

= Features =

= Smart Actionable Issues =

No more communication fuss. Report visual issues that are actionable.

Redpen allows you to annotate and pinpoint issues anywhere on your web application and report meaningful visual issues.

 

= Record Screen with Voice Comments =

Reduce time in explaining the issue with long descriptions or repro steps.

Redpen helps you add your voice comments to the issue while recording the screen. The voice comments are added as the description of the issue created.

 

= Browser Diagnostic Information =

Skip the developer-tester back and forth to identify OS, browser and its version, screen size, etc while reporting the issue. Issues reported using Redpen will have all the essential diagnostic information required to not just identify the bugs, but recreate and resolve them as well.

Redpen captures all technical metadata like OS, browser information, etc.

 

= Integrations =

Comfortable with your favorite issue tracking service? Don’t worry, we go hand-in-hand with them all.

Connect flawlessly to your Jira site and leave the hassle of switching between your Jira board and your website to us. One-click on the extension, and we will take care of the rest.

 

= Easy setup =

No code, no hassle. Simply create the Redpen Widget by connecting it to your favorite issue tracking services to get started and install it in your store. Boost your team’s productivity in seconds!

 

= File Issues in Jira using the following Redpen applications/tools: =

- Redpen Widget

- Redpen browser extensions - Chrome, Edge, Safari, Firefox

- Desktop Applications - Windows, Mac

- Other

Get it from [Redpen Downloads](https://www.redpen.ai/downloads)

 

== Screenshots ==

1. Redpen Widget

2. Record screen with Voice Comments

3. Redpen Diagnostics

4. Configure Redpen Widget

5. Redpen Widget on the website


== FAQ ==

Read [Redpen - FAQ](https://www.redpen.ai/faq) in case of any queries.

 

== Changelog ==

= 1.0.0 =

* Initial release.