#the-list tr.type-ksd_ticket.read{
  background-color: #f9f9f9;
}
#the-list tr.type-ksd_ticket.read a.row-title{
    font-weight: normal;    
    color: #555;    
}
 

.striped > tbody > tr.type-ksd_ticket:nth-child(odd) {
    background-color: #FFF;
}
#admin-kanzu-support-desk{
    position: relative;
}
#admin-kanzu-support-desk .ui-helper-reset {
    border: 0 none;
    font-size: 100%;
    line-height: 1.3;
    list-style: outside none none;
    margin: 0;
    outline: 0 none;
    padding: 0;
    text-decoration: none;
}
#admin-kanzu-support-desk .ui-widget-content {
    /*    background-color: #f1f1f1;*/
    color: #222;
}

#admin-kanzu-support-desk .ui-widget {
    font-family: "Open Sans",sans-serif;
    font-size: 13px;
    line-height: 1.4em;
}
.admin-ksd-title{
    position: relative;
    padding-left: 15px;
}
.admin-ksd-title h2{
    text-transform: capitalize;
}
.ksd-logo-intro{
    background-image: url("../images/logo.png");
    background-repeat: no-repeat;
    width: 200px;
    height: 200px;
    position: absolute;
    top: 0;
    right: 0;
}
#ksd-intro-one input.button-primary {
    height: 40px;
    width: 20%;
}
.ksd-feedback-intro textarea {
    float: left;
    height: 80px;
    width: 60%;
}
#ksd-intro-one input.button-primary {
    background-color: #fff;
    border: 1px solid #00a0d2;
    color: #00a0d2;
    height: 40px;
    margin: 20px;
    width: 20%;
    box-shadow: none;
    text-shadow: none;
}
#ksd-intro-one input.button-primary:hover{
    background-color: #00a0d2;
    color: #FFF;    
}
#ksd-intro-one a.ksd-start-intro{
    width: 60%;
    text-align: center;
    height: 40px;
    line-height: 40px;
}
.more_nav {
    height: 38px;
    position: absolute;
    right: 5px;
    top: 35px;
    width: 42px;
    cursor: pointer;
    z-index: 100;
}
.more_nav img:hover,.more_nav img.active{
    background-color: #FFF;
}
#ksd_dashboard_chart{
    width: 100%;
    max-width: 1120px;
    min-width: 600px;
}
#ksd-blog-notifications {
    background: url("../images/notifications_bg.png") repeat-y scroll 0 0 rgba(0, 0, 0, 0);
    display: none;
    min-height: 100%;
    padding: 10px 20px 0;
    position: absolute;
    right: 3px;
    top: 70px;
    width: 228px;
    z-index: 99;
}
#ksd-blog-notifications a.post-title {
    color: #2ea2cc;
    font-size: 14px;
    text-decoration: none;
    text-transform: capitalize;
    width: 100%;
}
#ksd-blog-notifications a.excerpt{
    text-decoration: none;
}
#ksd-blog-notifications a.excerpt:hover{
    color: #2ea2cc;
}
#ksd-blog-notifications .date-published {
    border-top: 1px solid #ccc;
    color: #999;
    float: left;
    font-size: 0.8em;
    margin: 1px 0 5px;
    width: 100%;
}
#admin-kanzu-support-desk div.admin-ksd-container{
    margin: 10px 0 10px 0;
    padding: 0;
    width: 100%;
    background-image: url("../images/nav_bg.jpg");
    background-repeat: repeat-y;
    background-position: left top;
    background-color: #F1F1F1;
}

.ticket-actions-top-menu {
    background-color: #0074a2;
    border-radius: 5px;
    color: #fff;
    left: 255px;
    padding: 2px 10px;
    position: fixed;
    top: 130px;
}
#tabs .ticket-actions-top-menu a {
    color: #fff;
    text-decoration: none;
}
.ticket-actions-top-menu ul li{
    cursor: pointer;
}
.ticket-actions-top-menu ul li:hover{
    text-decoration: underline;
}

#admin-kanzu-support-desk .admin-ksd-content {
    float: left;
    margin-top: 0;
    padding-left: 0;
    padding-top: 0;
    width: 100%;
}
#admin-kanzu-support-desk div#tickets {
    padding-left: 0;
}

#admin-kanzu-support-desk .ui-state-active a,#admin-kanzu-support-desk .ui-widget-content .ui-state-active a,#admin-kanzu-support-desk .ui-widget-header .ui-state-active a{
    color: #FFF;
}
#admin-kanzu-support-desk  .ui-state-default,#admin-kanzu-support-desk .ui-widget-content .ui-state-default,#admin-kanzu-support-desk .ui-widget-header .ui-state-default {
    background: url("../images/accordion_header_bg.png") repeat-x scroll 50% 50% #e6e6e6;
    border: 1px solid #d3d3d3;
    color: #555555;
    font-weight: normal;
}
#admin-kanzu-support-desk .ui-state-active,#admin-kanzu-support-desk .ui-widget-content .ui-state-active,#admin-kanzu-support-desk .ui-widget-header .ui-state-active{
    background: #2ea2cc;
    color: #FFF; 
    border: 1px solid #aaaaaa; 
    font-weight: normal;
}
#admin-kanzu-support-desk .ui-accordion .ui-accordion-header {
    cursor: pointer;
    display: block;
    margin-top: 2px;
    min-height: 0;
    padding: 0.5em 0.5em 0.5em 0.7em;
    position: relative;
}
#admin-kanzu-support-desk .ui-accordion .ui-accordion-icons{
    padding-left: 2.2em;
}
#admin-kanzu-support-desk .ui-accordion .ui-accordion-content {
    border-color: transparent #aaaaaa #aaaaaa;
    border-style: none solid solid;
    border-width: 0 1px 1px;
    overflow: auto;
    padding: 1em 2.2em;
}
#admin-kanzu-support-desk .ui-corner-all,#admin-kanzu-support-desk .ui-corner-bottom,#admin-kanzu-support-desk .ui-corner-right,#admin-kanzu-support-desk .ui-corner-br {
    border-bottom-right-radius: 4px;
}
#admin-kanzu-support-desk .ui-corner-all,#admin-kanzu-support-desk .ui-corner-bottom,#admin-kanzu-support-desk .ui-corner-left,#admin-kanzu-support-desk .ui-corner-bl {
    border-bottom-left-radius: 4px;
}
#admin-kanzu-support-desk .ui-accordion .ui-accordion-header .ui-accordion-header-icon {
    left: 0.5em;
    margin-top: -8px;
    position: absolute;
    top: 50%;
}
#admin-kanzu-support-desk .ui-icon-triangle-1-s {
    background-position: -35px 2px;
}
#admin-kanzu-support-desk .ui-icon {
    background-repeat: no-repeat;
    display: block;
    overflow: hidden;
    text-indent: -99999px;
    height: 16px;
    width: 16px;
}
#admin-kanzu-support-desk #ksd-tabs ul.ui-tabs-nav li {
    background: #e4e4e4 none repeat scroll 0 0;
    border: 1px solid #ccc;
    border-radius: 0;
    margin: -4px 4px -1px 0;
}
#admin-kanzu-support-desk #ksd-tabs ul.ui-tabs-nav li.ui-tabs-active {
    background: #0091cd none repeat scroll 0 0;
}
#admin-kanzu-support-desk .ui-state-active .ui-icon,#admin-kanzu-support-desk .ui-state-default .ui-icon  {
    background-image: url("../images/arrows.png");
} 
#admin-kanzu-support-desk .ui-icon-triangle-1-e {
    background-position: -3px 2px;
}
#admin-kanzu-support-desk .ui-corner-all,#admin-kanzu-support-desk .ui-corner-bottom,#admin-kanzu-support-desk .ui-corner-right,#admin-kanzu-support-desk .ui-corner-br {
    border-bottom-right-radius: 4px;
}
#admin-kanzu-support-desk .ui-corner-all,#admin-kanzu-support-desk .ui-corner-bottom,#admin-kanzu-support-desk .ui-corner-left,#admin-kanzu-support-desk .ui-corner-bl {
    border-bottom-left-radius: 4px;
}
#admin-kanzu-support-desk .ui-corner-all,#admin-kanzu-support-desk .ui-corner-top,#admin-kanzu-support-desk .ui-corner-right,#admin-kanzu-support-desk .ui-corner-tr {
    border-top-right-radius: 4px;
}
#admin-kanzu-support-desk .ui-corner-all,#admin-kanzu-support-desk .ui-corner-top,#admin-kanzu-support-desk .ui-corner-left,#admin-kanzu-support-desk .ui-corner-tl {
    border-top-left-radius: 4px;
}

#ksd-feedback textarea{
    width: 99%;
}
.ksd-feedback-response{
    font-size: 0.8em;
}
ul.ksd-top-nav{
    margin: 0;
    padding: 0;
    position: absolute;
    left: 70px;
    top: -35px;
}
ul.ksd-top-nav li{
    display: inline;
    padding: 0 10px;    
    position: relative;
}
ul.ksd-top-nav li ul.status,ul.ksd-top-nav li ul.ksd_agent_list,ul.ksd-top-nav li ul.severity{
    left: 0;
    margin-top: 5px;
    position: absolute; 
    top: 100%;
}
ul.ksd-top-nav li ul.status li,ul.ksd-top-nav li ul.ksd_agent_list li,ul.ksd-top-nav li ul.severity li {
    background-color: #fff;
    cursor: pointer;
    float: left;
    line-height: 2em;
    margin: 0;
    padding: 2px 0 0 10px;
    width: 100%;
    border-right: 1px solid #CCC;
    border-left: 1px solid #CCC;
}
ul.ksd-top-nav li ul.status li:hover,ul.ksd-top-nav li ul.ksd_agent_list li:hover,ul.ksd-top-nav li ul.severity li:hover{
    background-color: #2ea2cc;
    color: #FFF;
}
#ticket-tabs .admin-ksd-tickets-content{
    width: 100%;
    padding-top: 0;
    padding-left: 0;
}
.ksd-ticket-extras {
    position: absolute;
    right: 0;
    top: -35px;
    width: 40%;
}
.ksd-pagination-field {
    float: left;
    width: 23%;
}
.ksd-ticket-refresh {
    cursor: pointer;
    float: left;
    height: 24px;
    text-align: center;
    width: 7%;
}
.ksd-ticket-refresh button.button{
    background-image: url("../images/icons/refresh.png");
    background-repeat: no-repeat;
    background-position: center;
}
.ksd-ticket-refresh button.button:hover,.ksd-ticket-refresh button.button:focus{
    background-image: url("../images/icons/refresh.png");
    background-repeat: no-repeat;
    background-position: center;
}
#admin-kanzu-support-desk div.admin-ksd-tickets-container{
    border: medium none;
    width: 100%;
}
.admin-ksd-tickets-content{
    float: left;
    width: 70%;
}
#ticket-tabs div.pending{
}
#admin-kanzu-support-desk div.ksd-loading-tickets{
    background-image: url("../images/loading.gif");
    background-repeat: no-repeat;
    background-position: center;
    min-height: 350px;
    z-index: 10000;
    position: relative;
    width:100%;
    height: 100% 
}

.new-ticket {
    background-color: #2ea2cc;
    border: 1px solid #fff;
    color: #fff;
    padding: 5px 40px;
    position: absolute;
    right: 20px;
    top: 0;
}
a.new-ticket {
    text-decoration: none;
}
a.new-ticket:hover {
    color: #333;
}
.ksd-new-ticket{
    margin-top: 25px;
}
a.ksd-new-ticket-cc {
    color: #2ea2cc;
    line-height: 35px;
    position: absolute;
    right: 10px;
    top: 5px;
}
a.ksd-new-ticket-cc:visited {
    color: #2ea2cc;
}
.ksd-tkt-cc-wrapper{
    clear: both;
}
/*New Tickets*/
#new-ticket input{
    height: 35px;
    border: 1px solid #d3d3d3;
    margin: 5px 0;
    float: left;
}
#new-ticket label{
    font-weight: bold;
}
#new-ticket select{
    width: 30%;
    border: 1px solid #d3d3d3;
}
.ksd-merge-no-close .ui-dialog-titlebar-close {
  display: none;
}
ul#ksd_attachments, ul#ksd_attachments-single-ticket{
    width: 100%;
    float: left;
    margin: 5px auto;
}
ul#ksd_attachments li,ul#ksd_attachments-single-ticket li {
    background-color: #fafafa;
    background-image: url("../images/icons/attachment.png");
    background-position: 10px center;
    background-repeat: no-repeat;
    border: 1px solid #dcdcdc;
    line-height: 30px;
    padding-left: 30px;
}
ul.ksd_attachments{
    margin-top:1px;
}
ul.ksd_attachments li{
    background-color: #fafafa;
    background-image: url("../images/icons/attachment.png");
    background-position: 10px center;
    background-repeat: no-repeat;
    border: 1px solid #dcdcdc;
    line-height: 30px;
    padding-left: 30px;
    width: 90%;
    float: left;
    margin: 5px auto;
    position: relative;

}

.ksd-close-dialog {
    background-image: url("../images/icons/close_dialog.png");
    background-position: center center;
    background-repeat: no-repeat;
    cursor: pointer;
    float: right;
    height: 30px;
    margin-left: 30px;
    width: 32px;
}
.ksd-subject,.ksd-message,.ksd-tags{
    width: 100%;
}

.ksd-cc{ 
    width: 80%;
}

.ksd-cc-field-error, .ksd-cc-field-error:focus{
    border: 1px solid #F00 !important;
}
.edit-ticket-description .ksd-cc{ margin-bottom: 5px;}

#post-body .ksd-misc-severity::before {
    content: "\f348";
} 
#post-body .ksd-misc-customer::before {
    content: "\f110";
}
#post-body .ksd-misc-referer::before {
    content: "\f319";
}
#post-body .ksd-misc-customer-email:before {
    content: "\f466";
}
#post-body .ksd-misc-woo-order-id:before {
    content: "\f174";
}
#post-body .ksd-misc-assign-to::before{
    content: "\f483";
}
#post-body .ksd-misc-customer-since::before{
    content: "\f469";
}
#ksd-messages-metabox > div#ksd-ticket-message {
    overflow: hidden;
    padding-bottom: 20px;
}
.ksd-attachments-addon {
    margin-top: 20px;
}
#poststuff .ksd-attachments-addon > h3 {
    padding-left: 0;
}
.ksd-misc-extras .ksd-post-status-display {
    font-size: 0.8em;
    padding: 2px;
    margin: 0 3px;
}
.ksd-misc-customer-display-pic{
    text-align: center;
}
.ksd-misc-value{
    font-weight: bold;
    text-transform: capitalize;
}
.ksd-misc-referer .ksd-misc-value{
    font-size: 0.9em;
}
.ksd-misc-customer-email .ksd-misc-value,.ksd-misc-referer .ksd-misc-value{
    font-weight: normal;
    text-transform: lowercase;
}
.ksd-post-status-display{
    text-transform: capitalize;
    padding: 4px;
    -webkit-border-radius:3px;
    -moz-border-radius:3px;
    border-radius:3px;
    color: #FFF;   
}
#post-body .ksd-misc-severity::before,#post-body .ksd-misc-assign-to::before,#post-body .ksd-misc-customer::before,#post-body .ksd-misc-customer-email:before,#post-body .ksd-misc-woo-order-id:before,#post-body .ksd-misc-customer-since:before,#post-body .ksd-misc-referer::before  {
    display: inline-block;
    font: 400 20px/1 dashicons;
    left: -1px;
    padding: 0 2px 0 0;
    position: relative;
    text-decoration: none !important;
    top: 0;
    vertical-align: top;
}
#ksd-misc-current-severity.high{
    color: orange;
}
#ksd-misc-current-severity.urgent{
    color: red;
}
#post-body .ui-widget {
    font-family: Verdana,Arial,sans-serif;
    font-size: 1.1em;
}
.ksd-reply-submit-wrapper {
    clear: both;
}
.ksd-reply-submit-wrapper .spinner {
    float: left;
}
.spinner.ksd-reply-spinner.hidden,.spinner.ksd-merge-spinner.hidden{
    display: none;    
}
.ksd-migration-spinner {
    display: none;
    float: left;
}
.ksd-migration-spinner.is-active {
    display: inline-block;
}

.ksd-severity-and-assign{
    width: 50%;
    float: right;
    text-align: right;
}
.ksd-assign-to,.ksd-severity{
    width: 50%;
}
.ksd-send-email{
    width: 10%;
    float: left;
    line-height: 42px;
}

.ksd-customer-email,.ksd-customer-name{
    width: 45%;
}
.ksd-assign-to,#new-ticket .ksd-customer-email{
    float: right;
}
.ksd-severity{
    float: left;
}
.ksd-message{
    margin-bottom: 10px;
    clear: both;
}
#new-ticket .ksd-submit{
    background-color: #2ea2cc;
    border: 1px solid #fff;
    color: #fff;
    padding: 5px 40px;
    float: left;
    clear: both;
}
#ksd-single-ticket {
    background: none repeat scroll 0 0 #fff;
    margin-left: 15px;
}
h1.ksd-single-ticket-subject {
    padding-left: 15px;
    padding-top: 15px;
    margin-top: 0;
}
#ksd-single-ticket .author_and_date {
    padding-left: 15px;
    padding-right: 15px;
}

#ksd-single-ticket .ticket_cc {
    padding-left: 15px;
    padding-right: 15px;
}

#ksd-single-ticket .ksd_cc{
    color: #999;
}

.ksd_cc{
    display: inline-block;
    color: #777;
}
#ksd-single-ticket .date {
    float: right;
    padding-right: 15px;
}
#ksd-single-ticket .description {
    border-bottom: 1px solid #EEE;
    border-top: 1px solid #EEE;
    margin: 0;
    padding: 20px 15px;
}
ul#ksd_attachments{
    float: none;
    margin-top: 40px;
}
#ksd-single-ticket .ksd-submit,.ksd-reply-submit-wrapper .ksd-submit{
    float: left;
    clear: both;
    min-height: 35px;
    min-width: 150px;    
}
#ksd-messages-metabox {
    padding-bottom: 55px;
    padding-top: 21px;
}
#edit-ticket-tabs {
    border-color: #eee #fff #fff;
    border-style: solid none none;
    border-width: 1px medium medium;
    clear: both;
}
ul.edit-ticket-options {
    height: 30px;
    line-height: 28px;
}
ul.edit-ticket-options li{
    float: left;
}
ul.edit-ticket-options li.selected{
    font-weight: bold;
}
#ksd-messages-metabox .ui-tabs .ui-tabs-nav li {
    background-color: #f7f7f7;
    border: 1px solid #ccc;
    border-bottom: 1px solid #ccc !important;
    padding: 0;
    -webkit-border-radius:0;
    -moz-border-radius:0;
    border-radius:0;
}
#ksd-messages-metabox .ui-tabs .ui-tabs-nav .ui-tabs-anchor {
    color: #555;
    font-size: 0.9em;
    padding: 2px 10px;
}
#ksd-messages-metabox .ui-tabs .ui-tabs-nav .ui-tabs-anchor{
    font-weight: normal;
}
#ksd-messages-metabox .ui-state-default.ui-corner-top.ui-tabs-active.ui-state-active {
    background-color: #555;
}
#ksd-messages-metabox #edit-ticket-tabs .ui-state-active a, #ksd-messages-metabox .ui-state-active a:link {
    color: #fff;
}
#ksd-messages-metabox .ui-tabs .ui-tabs-nav {
    margin: 0;
    padding: 0;
}
#ksd-ticket-info .inside {
    margin: 0;
    padding: 0;
}
#ksd-ticket-info-footer {
    background: #f5f5f5 none repeat scroll 0 0;
    border-top: 1px solid #ddd;
    clear: both;
    padding: 10px;
    height: 30px;
}
#ksd-ticket-info-action .spinner {
    float: left;
}
#ksd-ticket-info-footer a{ 
    color: #a00;
    text-decoration: none;
}
#ksd-ticket-info-action {
    float: right;
    line-height: 23px;
    text-align: right;
}
#ksd-ticket-info-main {
    margin: 6px 0 0;
    padding: 6px 12px 12px;
}
#ksd-single-ticket #edit-ticket-tabs ul.ui-tabs-nav {
    background: none repeat scroll 0 0 rgba(0, 0, 0, 0);
    border: medium none;
    width: 100%;
    padding-top: 10px;
}
#ksd-single-ticket #edit-ticket-tabs ul li {
    clear: none;
    width: 12%;
    border-radius: 0;
}
#ksd-single-ticket #edit-ticket-tabs ul li.ui-state-default{
    background: #e0e0e0;
}
#ksd-single-ticket #edit-ticket-tabs ul li.ui-state-default a{
    color: #222;
}
#ksd-single-ticket #edit-ticket-tabs ul li.ui-tabs-active{
    background: #2ea2cc;
}
#ksd-single-ticket #edit-ticket-tabs ul li.ui-tabs-active a{
    color: #FFF;
}
#ksd-single-ticket #edit-ticket-tabs ul li a{
    padding: 5% 15%;
    color: #FFF;
}
#edit-ticket-tabs #reply_ticket,#edit-ticket-tabs #forward_ticket,#edit-ticket-tabs #update_private_note {
    float: left;
    margin-top: 20px;
    padding-left: 0;
    width: 100%;
}
#update_private_note{
    background-color: #EFEFEF;
}
#edit-ticket-tabs textarea{
    width: 100%;
}
#ticket-replies{
    margin-top: 0;
    padding-left: 0;
}
ul#ksd-ticket-replies {
    border-top: 1px solid #EEE;
    margin: 0;
    padding: 0;
}
ul#ksd-ticket-replies.pending {
  padding: 20px 0;
}
ul#ksd-ticket-replies li {
    list-style-type: none;
}
#ksd-ticket-replies pre {
    overflow-x: auto; /* Use horizontal scroller if needed */
    white-space: pre-wrap; /* css-3 */
    white-space: -moz-pre-wrap !important; /* Mozilla, since 1999 */
    word-wrap: break-word; /* Internet Explorer 5.5+ */
    white-space : normal;
}
.replies-more {
    background-color: #f1f1f1;
    background-image: url("../images/icons/ellipsis.png");
    background-position: center center;
    background-repeat: no-repeat;
    border: 1px solid #ddd;
    clear: both;
    cursor: pointer;
    height: 10px;
    margin-top: 12px;
    opacity: 0.3;
    width: 20px;
}
.ksd-ticket-post-body div#post-body-content {
    background-color: #fff;
    margin-bottom: 0;
}
.ksd-ticket-post-body #titlewrap > h2 {
    color: #00a0d2;
    margin-bottom: 0;
    padding: 8px 12px 0;
    font-size: 18px;
}
.ksd-ticket-post-body #titlediv {
    border-right: 4px solid #00a0d2;
}

.ksd-ticket-post-body #ksd-edit-slug-box {
  font-size: 0.8em;
  line-height: 24px;
  min-height: 25px;
  margin-top: 5px;
  padding: 0 10px;
  color: #666;
}
#ksd-ticket-messages{
    border-left: 1px solid #00a0d2;
}
#ksd-ticket-messages h3.hndle.ui-sortable-handle,#ksd-ticket-messages h2.hndle.ui-sortable-handle,#ksd-ticket-messages button.handlediv.button-link{
    display: none;
}
div.replies-more:hover{
    opacity: 0.9;
}
.ticket-reply {
    border-bottom: 1px solid #EEE;
    padding: 15px;
}
.ticket-reply.ksd_private_note {
    background-color: #efefef;
}
.reply_date {
    float: right;
}

.ksd-reply-cc {
    float: left;
    clear: both;
    color: #777;
    font-size: 0.9em;
}
.reply_message {
    clear: both;
}

.reply_message img {
    max-width: 90%;
}

#ticket-replies .reply_date {
    float: right;
    text-align: right;
    width: 50%;
}
.reply_author {
    float: left;
    width: 50%;
    font-weight: bold;
}
#new-ticket input.ksd-submit:hover{
    cursor: pointer; 
}
.ticket-actions {
    clear: left;
    font-size: 0.8em;
    visibility: hidden;
    width: 100%;
    padding-left: 11px;
}
.ticket-list-item .ticket-actions a{
    color: #0074a2;
    text-decoration: none;
}
div.ticket-list-item:hover .ticket-actions {
    visibility: visible;
}
.ticket-actions ul.status li:hover{
    background-color: #FFF;
}
.alternate .ticket-actions ul.status li:hover{
    background-color: #f9f9f9;
}
#ticket-tabs .empty{
    text-align: center;
    background: #efefef;    
    padding-top:  10%;
    font-size: 1.2em;
    font-weight: bold;
}
/**Add-ons**/
ul.add-ons {
    margin: 0;
    padding: 15px 0;
}
ul.add-ons li {
    background: none repeat scroll 0 0 #fff;
    border: 1px solid #ccc;
    padding: 15px;
    text-align: center;
    width: 230px;
    float: left;
    margin-left: 10px;
    height: 315px;/*For the dummy addon tests*/
}
ul.add-ons li img{
    width: 64px;
    height: 64px;
}
ul.add-ons li a{
    text-decoration: none;
}
ul.add-ons li p{
    text-align: left;
}
.ksd-price{
    font-size: 0.9em;
}
ul.add-ons li:hover {
    background-color: lightblue;
    color: white;
}
#ksd-dummy-plugin-dialog {
    font-size: 0.9em;
    text-align: left;
}
#ksd-dummy-plugin-dialog button{
    width: 80%;
}
/*The dashboard indicators*/
ul.dashboard-statistics-summary {
    border-top: 1px solid #2ea2cc;
    height: 70px;
    margin-top: 39px;
    text-align: center;
}
ul.dashboard-statistics-summary li {
    background-color: #fff;
    border-bottom: 1px solid #2ea2cc;
    border-left: 1px solid #2ea2cc;
    border-right: 1px solid #2ea2cc;
    color: #2ea2cc;
    float: left;
    font-size: 24px;
    line-height: 1.2;
    margin-right: 15px;
    padding-bottom: 20px;
    padding-top: 12px;
    width: 25%;
}
ul.dashboard-statistics-summary li span {
    color: #999;
    float: left;
    font-size: 13px;
    font-weight: normal;
    line-height: 1;
    width: 100%;
}

ul.dashboard-statistics-summary li.ksd-dash-click:hover{
    cursor: pointer;
    text-decoration: underline;
}

/*Pointers*/
.wp-pointer-buttons a.ksd-next {
    margin-right: 22px;
    margin-top: -6px;
}

/**Style a ticket item*/
.ticket-list{
    background-color: #FFF;
}
#select-all-tickets{
    padding: 5px 0 5px 8px;
    font-weight: bold;
}
.ticket-list-item {
    width: 100%;
    padding: 10px 0 8px;
    margin: 0;
    line-height: 20px;
    border-bottom: 2px solid #F1F1F1;
    background-color: #f9f9f9;
}
.ticket-list-item input{
    float: left;
    margin-top: 3px;
    margin-right: 5px;
    margin-left: 1%;
}
.ticket-list-item span.ksd-tkt-customer-name{
    width: 19%;
    float: left; /*This is important otherwise the width element won't work*/
}
.ticket-list-item span.ksd-tkt-status {
    border-radius: 50px;
    float: left;
    margin: 0 2%;
    text-align: center;
    width: 2%;
}
ul.tour {
    list-style-type: none;
    text-align: center;
}
ul.tour li {
    border-radius: 50px;
    color: #fff;
    display: inline;
    margin: 0 3px;
    padding: 5px;
}
.wp-list-table td.column-status span{
    border-radius: 3px;
    -webkit-border-radius:3px;
    -moz-border-radius:3px;
    color: #FFF;
    font-size: 0.9em;
    padding: 3px;    
    background-color: grey;
}
.wp-list-table .column-status span.new{
    background-color: #bcc1c5;  
}
.wp-list-table .column-status span.open,.ksd-post-status-display.open{
    background-color: red;
}
.wp-list-table .column-status span.pending,.ksd-post-status-display.pending{
    background-color: orange;  
}
.wp-list-table .column-status span.resolved,.ksd-post-status-display.resolved{
    background-color: #008000;  
}
.wp-list-table .column-status span.draft,.ksd-post-status-display.draft{
    background-color: grey;  
}
.ticket-list-item span.new,.ticket-list-item span.assigned,ul.tour li.new,.ksd-post-status-display.new{    
    background-color: #bcc1c5;  
}
.ticket-list-item span.open,ul.tour li.open{
    background-color: red;  
}
.ticket-list-item span.pending,ul.tour li.pending{
    background-color: orange;  
}
.ticket-list-item span.resolved,ul.tour li.resolved{
    background-color: #008000;  
}
.ticket-list-item span.ksd-tkt-status a{
    text-decoration: none;
    color: #fff;
    text-transform: uppercase;
}
.ticket-list-item .subject-and-message-excerpt {
    float: left;
    margin: 0;
    padding: 0;
    width: 63%;
}
#the-list tr.high th.check-column{
    border-left: 3px solid orange;  
}
#the-list tr.urgent th.check-column{
    border-left: 3px solid red;  
}
.ticket-list-item .subject-and-message-excerpt a,.ticket-list-item .ksd-tkt-customer-name a{
    text-decoration: none;
}
.ticket-list-item .ticket-time {
    float: right;
    text-align: right;
    width: 6%; /*width: 9%;*/
    padding-right: 1%;
}
.ticket-list-item .description{
    font-style: normal;
}

/*Loading items*/
.ksd-dialog, #admin-kanzu-support-desk div.error {
    background: none repeat scroll 0 0 rgba(0, 0, 0, 0.5);
    border: medium none;
    border-radius: 12px;
    box-shadow: none;
    color: #fff;
    display: none;
    font-size: 24px;
    left: 50%;
    padding: 30px 30px 30px 60px;
    position: fixed;
    text-align: center;
    top: 50%;
}
ul.edit-ticket-options.ui-widget-header{
    background: none;
    border: none;
    color: #fff;
}
/*The settings panel*/
#update-settings label {
    cursor: pointer;
    float: left;
    font-weight: bold;
    width: 20%;
}
.ksd-input-wrapper {
    float: left;
    width: 80%;
    margin: 10px 0;
}
.ksd-input-wrapper span.description {
    font-size: 13px;
    font-style: italic;
}
#update-settings h3{
    margin-bottom: 0;  
    clear: both;
}
#update-settings input {
    padding: 10px;
}
#update-settings div.setting {
    margin: 10px 0;
    clear: both;
}
#update-settings .ksd-submit {
    bottom: 120px;
    position: fixed;
    right: 120px;
    padding: 0 12px 2px;
}
#update-settings .ksd-license{
    padding: 0 12px 2px;
}
#update-settings div.setting span.valid{
    color: green;
}
#update-settings div.setting span.invalid{
    color: red;
}
#update-settings div.setting span.loading {
    background-image: url("../images/loading_dialog.gif");
    background-position: center center;
    background-repeat: no-repeat;
    float: left;
    height: 35px;
    width: 50px;
}
#update-settings .ksd-reset {
    right: 210px;
}
#update-settings .ksd-button {
    clear: both;
    float: left;
    margin-top: 15px;
    padding: 0 12px;
}
#update-settings span#test_mail_connection {
    clear: both;
    float: left;
}
#settings-accordion{
    padding-top: 12px;
}
#ksd-below-settings {
    float: left;
    width: 100%;
}
.ksd-user-list{
    list-style-type: none;
    display: inline-block;
    margin: 0;
    padding: 0;
}
.ksd-user-list li{
  -moz-user-select: none;
  background-clip: padding-box;
  background-color: #e4e4e4;
  background-image: linear-gradient(to top, #f4f4f4 20%, #f0f0f0 50%, #e8e8e8 52%, #eee 100%);
  border: 1px solid #aaaaaa;
  border-radius: 3px;
  box-shadow: 0 0 2px #fff inset, 0 1px 0 rgba(0, 0, 0, 0.05);
  color: #333;
  cursor: default;
  line-height: 13px;
  margin: 3px 0 3px 5px;
  padding: 3px 5px 3px 18px;
  position: relative;
  float: left;
}
.ksd-search-choice-close{
    background: rgba(0, 0, 0, 0) url("../images/select2.png") no-repeat scroll right top;
    display: block;
    font-size: 1px;
    height: 13px;
    outline: medium none;
    position: absolute;
    left: 3px;
    top: 4px;
    width: 12px;    
}
#ksd-migration-status{
    padding:5px 2px 2px 2px;
}
.ui-tooltip {
    padding: 8px !important;
    position: absolute;
    z-index: 9999;
    max-width: 300px;
    font-size:11px !important;
    color:#fff !important;
    background:#464646 !important; 
    -webkit-border-radius:3px;
    -moz-border-radius:3px;
    border-radius:3px;
    -webkit-box-shadow:1px 1px 3px rgba(0,0,0,.1);
    -moz-box-shadow:1px 1px 3px rgba(0,0,0,.1);
    box-shadow:1px 1px 3px rgba(0,0,0,.1);
    text-align:center;
} 
#update-settings ul.ksd-multiple-checkboxes {
    float: left;
    margin-top: 0;
    width: 70%;
}
.ksd-multiple-checkboxes > li {
    float: left;
    width: 30%;
}
#update-settings .ksd-multiple-checkboxes input {
    float: left;
    margin: 0;
    padding: 0;
    width: 10%;
}
#update-settings .ksd-multiple-checkboxes label {
    float: left;
    font-weight: normal;
    line-height: 15px;
    width: 90%;
}
.ksd-blue,.ksd-blue-bold{
    color: #2ea2cc;
} 
.ksd-blue-bold{
    font-weight: bold;
}
.help_tip{
    cursor: help;
}
span.feedback_note{
    font-size: 0.7em;
    padding-left: 10px;
}
.ksd-customer-header > h3 {
    display: inline-block;
}
.ksd-section {
    margin: 10px 0;
}
.ksd-debug {
    margin-top: 35px;
}
.ksd-debug-email{
   margin-top: 12px;
}
#update-settings .ksd-debug-email input{
    padding: 5px;
}
/*Newsletter forms*/ 
.admin-ksd-content #mc_embed_signup form {display:block; position:relative; text-align:left; padding:10px; border: 1px solid #e5e5e5;background-color: #FFF;}
.admin-ksd-content #mc_embed_signup h2 {font-weight:bold; padding:0; margin:15px 0; font-size:1.4em;}
.admin-ksd-content #mc_embed_signup input {border:1px solid #999; -webkit-appearance:none;}
.admin-ksd-content #mc_embed_signup input[type=checkbox]{-webkit-appearance:checkbox;margin-top: 4px;}
.admin-ksd-content #mc_embed_signup input[type=radio]{-webkit-appearance:radio;}
.admin-ksd-content #mc_embed_signup input:focus {border-color:#333;}
.admin-ksd-content #mc_embed_signup .button {clear:both; background-color: #aaa; border: 0 none; border-radius:4px; color: #FFFFFF; cursor: pointer; display: inline-block; font-size:15px; font-weight: bold; height: 32px; line-height: 32px; margin: 0 5px 10px 0; padding: 0 22px; text-align: center; text-decoration: none; vertical-align: top; white-space: nowrap; width: auto;}
.admin-ksd-content #mc_embed_signup .button:hover {background-color:#777;}
.admin-ksd-content #mc_embed_signup .small-meta {font-size: 11px;}
.admin-ksd-content #mc_embed_signup .nowrap {white-space:nowrap;}
.admin-ksd-content #mc_embed_signup .mc-field-group {clear:none; position:relative; width:30%; float: left;padding-bottom:10px; min-height:50px;font-size: 0.9em;}
.admin-ksd-content #mc_embed_signup .size1of2 {clear:none; float:left; display:inline-block; width:46%; margin-right:4%;}
* html .admin-ksd-content #mc_embed_signup .size1of2 {margin-right:2%; /* Fix for IE6 double margins. */}
.admin-ksd-content #mc_embed_signup .mc-field-group label {display:block; margin-bottom:3px;}
.admin-ksd-content #mc_embed_signup .mc-field-group input {display:block; width:95%; padding:8px 0; text-indent:2%;}
.admin-ksd-content #mc_embed_signup .mc-field-group select {display:inline-block; width:99%; padding:5px 0; margin-bottom:2px;}

.admin-ksd-content #mc_embed_signup .datefield, .admin-ksd-content #mc_embed_signup .phonefield-us{padding:5px 0;}
.admin-ksd-content #mc_embed_signup .datefield input, .admin-ksd-content #mc_embed_signup .phonefield-us input{display:inline; width:60px; margin:0 2px; letter-spacing:1px; text-align:center; padding:5px 0 2px 0;}
.admin-ksd-content #mc_embed_signup .phonefield-us .phonearea input, .admin-ksd-content #mc_embed_signup .phonefield-us .phonedetail1 input{width:40px;}
.admin-ksd-content #mc_embed_signup .datefield .monthfield input, .admin-ksd-content #mc_embed_signup .datefield .dayfield input{width:30px;}
.admin-ksd-content #mc_embed_signup .datefield label, .admin-ksd-content #mc_embed_signup .phonefield-us label{display:none;}

.admin-ksd-content #mc_embed_signup .indicates-required {text-align:right; font-size:11px; margin-right:4%;}
.admin-ksd-content #mc_embed_signup .asterisk {color:#c60; font-size:200%;}
.admin-ksd-content #mc_embed_signup .mc-field-group .asterisk {position:absolute; top:25px; right:10px;}        
.admin-ksd-content #mc_embed_signup .clear {clear:both;}

.admin-ksd-content #mc_embed_signup .mc-field-group.input-group ul {margin:0; padding:5px 0; list-style:none;}
.admin-ksd-content #mc_embed_signup .mc-field-group.input-group ul li {display:block; padding:3px 0; margin:0;}
.admin-ksd-content #mc_embed_signup .mc-field-group.input-group label {display:inline;}
.admin-ksd-content #mc_embed_signup .mc-field-group.input-group input {display:inline; width:auto; border:none;}

.admin-ksd-content #mc_embed_signup div#mce-responses {float:left; top:-1.4em; padding:0em .5em 0em .5em; overflow:hidden; width:90%;margin: 0 5%; clear: both;}
.admin-ksd-content #mc_embed_signup div.response {margin:1em 0; padding:1em .5em .5em 0; font-weight:bold; float:left; top:-1.5em; z-index:1; width:80%;}
.admin-ksd-content #mc_embed_signup #mce-error-response {display:none;}
.admin-ksd-content #mc_embed_signup #mce-success-response {color:#529214; display:none;}
.admin-ksd-content #mc_embed_signup label.error {display:block; float:none; width:auto; margin-left:1.05em; text-align:left; padding:.5em 0;}

#mc-embedded-subscribe {clear:both; width:auto; display:block; margin:1em 0 1em 5%;}
.admin-ksd-content #mc_embed_signup #num-subscribers {font-size:1.1em;}
.admin-ksd-content #mc_embed_signup #num-subscribers span {padding:.5em; border:1px solid #ccc; margin-right:.5em; font-weight:bold;}

/*Style our navigation*/
.ksd-main-nav .ui-tabs-vertical { width: 55em; }
.ksd-main-nav .ui-tabs-vertical > .ui-tabs-nav { padding: .2em .1em .2em .2em; float: left; width: 12em; }
.ksd-main-nav .ui-tabs-vertical > .ui-tabs-nav li { clear: left; width: 100%; border-bottom-width: 1px !important; border-right-width: 0 !important; margin: 0 -1px .2em 0; }
.ksd-main-nav .ui-tabs-vertical > .ui-tabs-nav li >  a { display:block; }
.ksd-main-nav .ui-tabs-vertical > .ui-tabs-nav li.ui-tabs-active { padding-bottom: 0; padding-right: .1em; border-right-width: 1px; border-right-width: 1px; }
.ksd-main-nav .ui-tabs-vertical > .ui-tabs-panel { padding: 1em; float: right; width: 40em;}

/* * @requires KSDUtils
 * @package   Kanzu_Support_Desk
 * @author    Kanzu Code <feedback@kanzucode.com>
 * @license   GPL-2.0+
 * @link      http://kanzucode.com
 * @copyright 2014 Kanzu Code
 * */
.shadow {
    box-shadow: 0 1px 2px 0 #555555;
}
.divider {
    border-style: solid;
    border-width: 0 1px 0 1px;
    border-color: transparent #444444 transparent #888888;
}
.gradient {
    background: linear-gradient(top, #7a7a7a 0%, #6c6c6c 50%, #545454 51%, #6a6a6a 100%);
}
.hovereffect {
    background: linear-gradient(top, #545454 0%, #434343 50%, #333333 51%, #505050 100%);
}
.ksd-grid-container {
    width: 100%;
    max-width: 1200px;
}
.ksd-row:before,
.ksd-row:after {
    content: "";
    display: table ;
    clear: both;
}
[class*='ksd-col-'] {
    float: left;
    min-height: 1px;
    width: 16.66%;
    padding: 2px;
}
.ksd-col-1 {
    width: 16.66%;
}
.ksd-col-2 {
    width: 33.33%;
}
.ksd-col-3 {
    width: 50%;
}
.ksd-col-4 {
    width: 66.66%;
}
.ksd-col-5 {
    width: 83.33%;
}
.ksd-col-6 {
    width: 100%;
}
/*Gutters*/
.ksd-grid-container * {
    box-sizing: border-box;
}
/*Responsive*/
/*Screens < 800px*/
@media all and (max-width: 650px) {
    .ksd-col-1 {
        width: 50%;
    }
    .ksd-col-2 {
        width: 100%;
    }
    .ksd-col-3 {
        width: 100%;
    }
    .ksd-col-4 {
        width: 100%;
    }
    .ksd-col-5 {
        width: 100%;
    }
    .ksd-col-6 {
        width: 100%;
    }
}
@media all and (max-width: 800px) {
    .ksd-col-1 {
        width: 33.33%;
    }
    .ksd-col-2 {
        width: 50%;
    }
    .ksd-col-3 {
        width: 83.33%;
    }
    .ksd-col-4 {
        width: 100%;
    }
    .ksd-col-5 {
        width: 100%;
    }
    .ksd-col-6 {
        width: 100%;
    }
    .ksd-row .ksd-col-2:last-of-type {
        width: 100%;
    }
    .ksd-row .ksd-col-5 ~ .col-1 {
        width: 100%;
    }
}
/*
*KSD (Tickets) Table
*===============================================================
*/
.ksd-table {
    width: 100%;
    border: 0px;
    padding: 0px;
    cellspacing: 0px;
}
.ksd-table th {
    text-align: left;
    font-weight: bold;
    margin: 0px;
    padding: 2px;
    color: white;
}
.ksd-table thead:first-child {
    width: 10px;
}
.ksd-table thead {
    background-color: #2ea2cc;
    height: 35px;
}
.ksd-table tbody tr {
    height: 30px;
}
.ksd-table tbody tr a {
    text-decoration: none;
}
.ksd-table tbody .ksd-row-all {
    display: none;
}
.ksd-table tbody .ksd-row-data {
    /*Display controls when curser is hovered of row*/
}
.ksd-table tbody .ksd-row-data:hover td {
    border-top: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-data:hover td:first-child {
    border-left: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-data:hover td:last-child {
    border-right: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-data:hover + .ksd-row-ctrl {
    font-size: 11px;
    color: #2ea2cc;
    display: table-row;
    font-weight: bold;
}
.ksd-table tbody .ksd-row-data:hover + .ksd-row-ctrl td {
    border-bottom: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-data:hover + .ksd-row-ctrl td:first-child {
    border-left: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-data:hover + .ksd-row-ctrl td:last-child {
    border-right: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-ctrl {
    /*Initially hide the ticket management controls*/
    display: none;
}
.ksd-table tbody .ksd-row-ctrl:hover {
    /*keep controls*/
    display: table-row;
    font-size: 11px;
    color: #2ea2cc;
    font-weight: bold;
}
.ksd-table tbody .ksd-row-ctrl:hover td {
    border-bottom: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-ctrl:hover td:first-child {
    border-left: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-ctrl:hover td:last-child {
    border-right: solid 2px #2ea2cc;
}
.ksd-table tbody .ksd-row-ctrl span:hover {
    text-decoration: underline;
}
.ksd-tbl-header {
    font-weight: bold;
    border-top: 1px solid #555555;
    border-bottom: 1px solid #555555;
    border-left: 1px solid #555555;
    height: 25px;
    padding: 0px;
}
.ksd-tbl-header [class*='ksd-col-'] {
    border-right: 1px solid #555555;
    padding: 0px;
}
.ksd-tbl-rows {
    font-weight: bold;
    border-top: 1px solid #555555;
    border-bottom: 1px solid #555555;
    border-left: 1px solid #555555;
    height: 25px;
    padding: 0px;
}
.ksd-tbl-rows [class*='ksd-col-'] {
    border-right: 1px solid #555555;
    padding: 0px;
}
.ksd-row-ctrl-hover {
    /*to be appended to ksd-row-data when hovering over ksd-row-ctrl*/
}
.ksd-row-ctrl-hover td {
    border-top: solid 2px #2ea2cc;
}
.ksd-row-ctrl-hover td span:hover {
    text-decoration: underline;
}
.ksd-row-ctrl-hover td:first-child {
    border-left: solid 2px #2ea2cc;
}
.ksd-row-ctrl-hover td:last-child {
    border-right: solid 2px #2ea2cc;
}
.ksd-row-all-show {
    display: table-row;
}
.ksd-row-all-show td {
    font-size: 11px;
    color: #2ea2cc;
    font-weight: bold;
}
.ksd-row-all-show td a {
    font-size: 11px;
    color: #2ea2cc;
    font-weight: bold;
}
.ksd-row-all-show td a:hover {
    text-decoration: underline;
}
.ksd-row-all-hide {
    display: none;
}
.ksd-row-nodata {
    text-align: center;
    border: 1px solid #2ea2cc;
}
/*Search
*=============================================================
*/
.ksd-ticket-search {
    text-align: right;
}
.ksd-ticket-search span {
    font-weight: bold;
}
.ksd-ticket-search span:hover {
    color: #2ea2cc;
}
.ksd-ticket-search input {
    border: 1px solid #ddd;
    height: 28px;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.07) inset;
}
/*Table Pagination
*=============================================================
*/
.ksd-ticket-nav nav {
    margin: 10px 0px 0px 0px;
    height: 40px;
}
.ksd-ticket-nav nav ul {
    padding: 0;
    margin: 0;
}
.ksd-ticket-nav nav ul li {
    display: inline;
}
.ksd-ticket-nav nav ul li a {
    text-decoration: none;
    display: inline-block;
    float: left;
    width: 30px;
    height: 35px;
    text-align: center;
    line-height: 250%;
    color: #555555;
    text-shadow: 1px 1px 0px #ffffff;
    border: none;
}
.ksd-ticket-nav nav ul li a:hover {
    background: linear-gradient(top, #545454 0%, #434343 50%, #333333 51%, #505050 100%);
}
.ksd-ticket-nav nav ul li a:hover {
    border: 1px solid #555555;
    box-shadow: 0 1px 2px 0 #555555;
}
.ksd-ticket-nav nav ul li:first-child a {
    border-left: none;
}
.ksd-ticket-nav nav ul li:last-child a {
    border-right: none;
}
.ksd-ticket-nav nav ul .current-nav {
    color: #2ea2cc;
    font-weight: bold;
    border: 1px solid #2ea2cc;
    text-align: center;
    box-shadow: 0 1px 2px 0 #555555;
}
.ksd-pagination-limit {
    width: 50px;
    border-radius: 3px;
    border: 1px solid #505050;
}
/*
*Status change & assignment options 
*/
.ksd-tkt-row-options {
    /*border:1px solid @theme2;
      width:100px;*/
}
.ksd-tkt-row-options li {
    padding: 2px;
}
.ksd-tkt-row-options li:hover {
    text-decoration: underline;
}
.ticket-actions ul.status li,.ticket-actions ul.severity li {
    padding: 2px;
}
.ticket-actions ul.status li:hover,.ticket-actions ul.severity li:hover {
    text-decoration: underline;
    cursor: pointer;
}

.ticket-actions ul.ksd_agent_list li {
    padding: 2px;
}
.ticket-actions ul.ksd_agent_list li:hover {
    text-decoration: underline;
    cursor: pointer;
}

/*KSD Ticket OPEN class*/
.ksd-open-ticket a.ksd-tkt-subject,.ksd-open-ticket .ksd-tkt-customer-name a{
    font-weight:bold;
}
.ksd-unread{
    background-color: #FFF;
}


/**
 * Jquery UI CSS.  
 */
/* Layout helpers
----------------------------------*/
.ui-helper-hidden {
    display: none;
}
.ui-helper-hidden-accessible {
    border: 0;
    clip: rect(0 0 0 0);
    height: 1px;
    margin: -1px;
    overflow: hidden;
    padding: 0;
    position: absolute;
    width: 1px;
}
.ui-helper-reset {
    margin: 0;
    padding: 0;
    border: 0;
    outline: 0;
    line-height: 1.3;
    text-decoration: none;
    font-size: 100%;
    list-style: none;
}
.ui-helper-clearfix:before,
.ui-helper-clearfix:after {
    content: "";
    display: table;
    border-collapse: collapse;
}
.ui-helper-clearfix:after {
    clear: both;
}
.ui-helper-clearfix {
    min-height: 0; /* support: IE7 */
}
.ui-helper-zfix {
    width: 100%;
    height: 100%;
    top: 0;
    left: 0;
    position: absolute;
    opacity: 0;
    filter:Alpha(Opacity=0); /* support: IE8 */
}

.ui-front {
    z-index: 100;
}


/* Interaction Cues
----------------------------------*/
.ui-state-disabled {
    cursor: default !important;
}


/* states and images */
.ui-icon {
    display: block;
    text-indent: -99999px;
    overflow: hidden;
    background-repeat: no-repeat;
}
.ui-dialog-titlebar-close{
    padding: 10px 20px;
    line-height: 4px;
}


/* Misc visuals
----------------------------------*/

/* Overlays */
.ui-widget-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
}

.ui-dialog {
    overflow: hidden;
    position: absolute;
    top: 0;
    left: 0;
    padding: .2em;
    outline: 0;
}
.ui-dialog .ui-dialog-titlebar {
    padding: .4em 1em;
    position: relative;
}
.ui-dialog .ui-dialog-title {
    float: left;
    margin: .1em 0;
    white-space: nowrap;
    width: 90%;
    overflow: hidden;
    text-overflow: ellipsis;
}
.ui-dialog .ui-dialog-titlebar-close {
    background-color: #e6e6e6 !important;
    background-image: url("../images/icons/close_dialog.png") !important;
    background-repeat: no-repeat !important;
    height: 20px;
    margin: -10px 0 0;
    padding: 1px;
    position: absolute;
    right: 0.3em;
    top: 50%;
    width: 20px;
}
.ui-button-text-only .ui-button-text {
    padding: 0.4em 1em;
}
.ui-button .ui-button-text {
    display: block;
    line-height: normal;
}
.ui-button-icon-only {
    background-image: url("../images/icons/close_dialog.png");
    background-repeat: no-repeat;
}
.ui-dialog .ui-dialog-content {
    position: relative;
    border: 0;
    padding: .5em 1em;
    background: none;
    overflow: auto;
}
.ui-dialog .ui-dialog-buttonpane {
    text-align: left;
    border-width: 1px 0 0 0;
    background-image: none;
    margin-top: .5em;
    padding: .3em 1em .5em .4em;
}
.ui-dialog .ui-dialog-buttonpane .ui-dialog-buttonset {
    float: right;
}
.ui-dialog .ui-dialog-buttonpane button {
    margin: .5em .4em .5em 0;
    cursor: pointer;
}
.ui-corner-all, .ui-corner-bottom, .ui-corner-right, .ui-corner-br {
    border-bottom-right-radius: 4px;
}
.ui-corner-all, .ui-corner-bottom, .ui-corner-left, .ui-corner-bl {
    border-bottom-left-radius: 4px;
}
.ui-corner-all, .ui-corner-top, .ui-corner-right, .ui-corner-tr {
    border-top-right-radius: 4px;
}
.ui-corner-all, .ui-corner-top, .ui-corner-left, .ui-corner-tl {
    border-top-left-radius: 4px;
}
.ui-dialog .ui-resizable-se {
    width: 12px;
    height: 12px;
    right: -5px;
    bottom: -5px;
    background-position: 16px 16px;
}
.ui-draggable .ui-dialog-titlebar {
    cursor: move;
}
.ui-draggable-handle {
    -ms-touch-action: none;
    touch-action: none;
}
/* TR overrides */

.ui-tabs {
    position: relative;/* position: relative prevents IE scroll bug (element with position: relative inside container with overflow: auto appear as "fixed") */
    padding: .2em;
}
.ui-tabs .ui-tabs-nav {
    margin: 0;
    padding: .2em .2em 0;
}
.ui-tabs .ui-tabs-nav li {
    list-style: none;
    float: left;
    position: relative;
    top: 0;
    margin: 1px 0em 0 0;
    border-bottom-width: 0;
    padding: 0;
    white-space: nowrap;
    background: none;
}
.ui-tabs .ui-tabs-nav .ui-tabs-anchor {
    float: left;
    padding: .5em 1em;
    text-decoration: none;
}
.ui-tabs .ui-tabs-nav li.ui-tabs-active {
    margin-bottom: -1px;
    padding-bottom: 1px;
}
.ui-tabs .ui-tabs-nav li.ui-tabs-active .ui-tabs-anchor,
.ui-tabs .ui-tabs-nav li.ui-state-disabled .ui-tabs-anchor,
.ui-tabs .ui-tabs-nav li.ui-tabs-loading .ui-tabs-anchor {
    cursor: text;
}
.ui-tabs-collapsible .ui-tabs-nav li.ui-tabs-active .ui-tabs-anchor {
    cursor: pointer;
}
.ui-tabs .ui-tabs-panel {
    display: block;
    border-width: 0;
    /*    padding: 1em 1.4em;*/
    padding : 0px;
    background: none;
}


/* Component containers
----------------------------------*/
.ui-widget .ui-widget {
    font-size: 1em;
}
.ui-widget input,
.ui-widget select,
.ui-widget textarea,
.ui-widget button {
    font-family: Verdana,Arial,sans-serif;
    font-size: 1em;
}
.ui-widget-content {
    border: 1px solid #aaaaaa;
    background: #ffffff;
    color: #222222;
}
.ui-widget-content a {
    color: #222222;
}
.ui-widget-header {
    border: 1px solid #aaaaaa;
    background: #cccccc;
    color: #222222;
    font-weight: bold;
}
.ui-widget-header a {
    color: #222222;
}
.ui-button-icon-only .ui-button-text, .ui-button-icons-only .ui-button-text {
    padding: 0.4em;
    text-indent: -1e+7px;
}
.ui-button .ui-button-text {
    display: block;
    line-height: normal;
}

/* Interaction states
----------------------------------*/
.ui-state-default,
.ui-widget-content .ui-state-default,
.ui-widget-header .ui-state-default {
    border: 1px solid #d3d3d3;
    background: url('../images/delete_dialog_bg.png');
    font-weight: normal;
    color: #555555;
    border-radius: 5px;
}
.ui-state-default a,
.ui-state-default a:link,
.ui-state-default a:visited {
    color: #555555;
    text-decoration: none;
}
.ui-state-hover,
.ui-widget-content .ui-state-hover,
.ui-widget-header .ui-state-hover,
.ui-state-focus,
.ui-widget-content .ui-state-focus,
.ui-widget-header .ui-state-focus {
    border: 1px solid #999999;
    background: #dadada;
    font-weight: normal;
    color: #212121;
}
.ui-state-hover a,
.ui-state-hover a:hover,
.ui-state-hover a:link,
.ui-state-hover a:visited,
.ui-state-focus a,
.ui-state-focus a:hover,
.ui-state-focus a:link,
.ui-state-focus a:visited {
    color: #212121;
    text-decoration: none;
}
.ui-state-active,
.ui-widget-content .ui-state-active,
.ui-widget-header .ui-state-active {
    border: 1px solid #aaaaaa;
    background: #ffffff;
    font-weight: normal;
    color: #212121;
}
.ui-state-active a,
.ui-state-active a:link,
.ui-state-active a:visited {
    color: #212121;
    text-decoration: none;
}

/* Interaction Cues
----------------------------------*/
.ui-state-highlight,
.ui-widget-content .ui-state-highlight,
.ui-widget-header .ui-state-highlight {
    border: 1px solid #fcefa1;
    background: #fbf9ee;
    color: #363636;
}
.ui-state-highlight a,
.ui-widget-content .ui-state-highlight a,
.ui-widget-header .ui-state-highlight a {
    color: #363636;
}
.ui-state-error,
.ui-widget-content .ui-state-error,
.ui-widget-header .ui-state-error {
    border: 1px solid #cd0a0a;
    background: #fef1ec;
    color: #cd0a0a;
}
.ui-state-error a,
.ui-widget-content .ui-state-error a,
.ui-widget-header .ui-state-error a {
    color: #cd0a0a;
}
.ui-state-error-text,
.ui-widget-content .ui-state-error-text,
.ui-widget-header .ui-state-error-text {
    color: #cd0a0a;
}
.ui-priority-primary,
.ui-widget-content .ui-priority-primary,
.ui-widget-header .ui-priority-primary {
    font-weight: bold;
}
.ui-priority-secondary,
.ui-widget-content .ui-priority-secondary,
.ui-widget-header .ui-priority-secondary {
    opacity: .7;
    filter:Alpha(Opacity=70); /* support: IE8 */
    font-weight: normal;
}
.ui-state-disabled,
.ui-widget-content .ui-state-disabled,
.ui-widget-header .ui-state-disabled {
    opacity: .35;
    filter:Alpha(Opacity=35); /* support: IE8 */
    background-image: none;
}
.ui-state-disabled .ui-icon {
    filter:Alpha(Opacity=35); /* support: IE8 - See #6059 */
}


/*Ticket Severity*/
.ksd-ticket-severity-low{ 

}

.ksd-tkt-severity-low{
    /* background-image: url("../images/severity-flag-black-icon-16.png");
     width:16px;
     height:16px;*/
    width:3%;
}
.ksd-tkt-severity-medium{
    background-image: url("../images/severity-flag-blue-icon-16.png");
    width:16px;
    height:16px;
    width:3%;
}
.ksd-tkt-severity-high{
    background-image: url("../images/severity-flag-yellow-icon-16.png");
    width:16px;
    height:16px;
    width:3%;
}
.ksd-tkt-severity-urgent{
    background-image: url("../images/severity-flag-red-icon-16.png");
    width:16px;
    height:16px;
    width:3%;
}
/*KSD Tickets importer*/
.ksd-importer-fields {
    font-size: 0.9em;
    display: table;
    border-collapse: collapse;
    margin: 0;
    padding: 1em;
}


.ksd-importer-fields .ksd-field-row {
    display: table-row;
}
.ksd-importer-header{
    font-weight: bold;
}

.ksd-importer-fields .ksd-field-row div {
    display: table-cell;
    text-align: left;
    vertical-align: top;
    padding-right: 15px;
}
.ksd-importer-form {
    background-color: #fff;
    border: 1px solid #0074a2;
    margin: 10px 0;
    padding: 25px 10px;
}

ul#ksd-tabs{
    width:100% !important;
}

.ui-tabs .ui-tabs-nav{
    width:100% !important;    
    padding: 2px;
}

.ui-tabs .ui-tabs-nav li {
    padding:4px !important;
    border: none;
}

.ui-tabs .ui-tabs-nav li {
    margin-left:0px !important;
}

#ksd-tabs{
    border: none;
    background: none;
}

#ksd-tabs .ui-tabs-nav {
    background: none;
    border-bottom: 1px solid #ccc;
}


#admin-kanzu-support-desk .ui-state-default, #admin-kanzu-support-desk .ui-widget-content .ui-state-default, #admin-kanzu-support-desk .ui-widget-header .ui-state-default{
    border: none ;  
}

.ui-tabs .ui-tabs-nav .ui-tabs-anchor{
    font-weight: bold;
}

#ksd-tabs .ui-tabs .ui-tabs-panel{
    padding:0px !important;
}
#ksd-tabs .help_tip img{

}
/*Notifications */
#ksd-notifications {
    background-color: #fff;
    bottom: 0;
    margin-bottom: 0;
    position: fixed;
    right: 0;
    z-index: 105;
    display: none;
    max-width: 30%;
}
#ksd-notifications  h3{
    padding: 8px 12px;
    margin-top: 0;
    cursor: default;
}

.ksd-notification-salutation > img {
    float: right;
    height: 100px;
    width: 100px;
}
#ksd-notifications .inside {
    margin-bottom: 0;
    padding-bottom: 3px;
}
.ksd-notification-close {
    float: right;
}
.ksd-notification-close > img {
    cursor: pointer;
}
.ksd-disable-notifications {
    border-top: 1px solid #eee;
    clear: both;
    font-size: 0.8em;
}
.ksd-salut-text {
    float: left;
    padding-top: 20px;
}
#ksd-notifications .ksd-notification-button{
    margin-right: 12px;
}
.ksd-notifications-response{
    padding: 35px;
}
.ksd-notifications-one-feature {
    margin: 10px auto;
    width: 90%;
}
ul.ksd-nps-score {
    display: table;
    width: 100%;
    table-layout: fixed;
}
.ksd-nps-score > li {
    border: 1px solid #eee;
    display: table-cell;
    height: 35px;
    text-align: center;
    vertical-align: middle;
}
.ksd-nps-score > li:hover,.ksd-nps-score > li.active{
    background-color:  #eee;
}
.ksd-nps-ext-likely {
    float: right;
}
.ksd-nps-not-likely {
    float: left;
}

/*Onboarding*/
.ksd-onboarding-progress{
    width:99%;
    margin-bottom: 5px;
    margin-top: 5px;
    border: 1px solid #0073aa !important;
    padding:2px;
}
.ksd-onboarding-stages {
    width:90%;
    padding: 0 0 5px;
    margin: 0;
    list-style: none;
    overflow: hidden;
    color: #ccc;
    width: 100%;
    display: -webkit-inline-flex;
    display: -ms-inline-flexbox;
    display: inline-flex;
}

.ksd-onboarding-stages li {
    width: 20%;
    float: left;
    padding: 0 0 .8em;
    margin: 0;
    text-align: center;
    position: relative;
    border-bottom: 4px solid #ccc;
    line-height: 1.4em;
}

.ksd-onboarding-stages li.done:before {
    border-color: #0073aa;
    background: #0073aa;
}
.ksd-onboarding-stages li:before {
    content: "";
    border: 4px solid #ccc;
    border-radius: 100%;
    width: 4px;
    height: 4px;
    position: absolute;
    bottom: 0;
    left: 50%;
    margin-left: -6px;
    margin-bottom: -8px;
    background: #fff;
}

.ksd-onboarding-stages li.active {
    border-color: #0073aa;
    color: #0073aa;
}

.ksd-onboarding-stages li.active:before {
    border-color: #0073aa;
}


.ksd-onboarding-stages li.done {
    border-color: #0073aa;
    color: #0073aa;
}

.ksd-onboarding-notes{
    background: #fff;
    border-left: 4px solid #fff;
    -webkit-box-shadow: 0 1px 1px 0 rgba( 0, 0, 0, 0.1 );
    box-shadow: 0 1px 1px 0 rgba( 0, 0, 0, 0.1 );
    margin: 5px 0px 2px 0px;
    padding: 15px;
}
.ksd-onboarding-url {
    margin-top: 7px;
}
.ksd-onboarding-progress a.button.ksd-onboarding-next {
    font-weight: bold;
    height: 35px;
    line-height: 35px;
    text-align: center;
    width: 150px;
}
.wp-core-ui .button-primary.ksd-onboarding-last{
    margin-right: 12px;
}
a.ksd-customer-ticket-link.button.button-primary{
    width: 30%;
    padding-top: 12px;
    padding-left: 9%;
    padding-bottom: 40px;
}

.ksd-new-ticket-public #ksd-ticket-message {
    width: 100%;
}