Reply To Customer's Positive Note Regarding Product Performance

Dear

Thank you for your kind comments on the performance of our
product.  As you may know, so few people take the time to
let a manufacturer know when they are satisfied with a
product.  Your letter has been sent to [name of manufacturer]
where one of my colleagues will post it on their employee
bulletin board.

Don't be surprised if you get a few thank you letters from
the employees there, as they pride themselves in the quality
of their work and love to hear from our family of customers.

