/* GRT Ticket Admin - Tickets List Styles */

.grt-ticket-wrap {
    margin: 20px 20px 0 0;
}

.grt-ticket-header {
    background: #fff;
    padding: 20px;
    margin-bottom: 20px;
    border-left: 4px solid #2271b1;
    box-shadow: 0 1px 1px rgba(0,0,0,.04);
}

.grt-ticket-header h1 {
    margin: 0 0 10px 0;
    font-size: 24px;
}

/* Tickets Table */
.grt-tickets-table {
    width: 100%;
    background: #fff;
    border-collapse: separate;
    border-spacing: 0;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
    border-radius: 4px;
    overflow: hidden;
}

.grt-tickets-table th,
.grt-tickets-table td {
    padding: 16px 20px;
    text-align: left;
    border-bottom: 1px solid #f0f0f1;
    vertical-align: middle;
}

.grt-tickets-table th {
    background: #f8f9fa;
    font-weight: 600;
    color: #555;
    text-transform: uppercase;
    font-size: 12px;
    letter-spacing: 0.5px;
    border-bottom: 2px solid #eee;
}

.grt-tickets-table tr:hover td {
    background: #fcfcfc;
}

.grt-tickets-table tr:last-child td {
    border-bottom: none;
}

/* Checkbox Column */
.grt-tickets-table .check-column {
    width: 30px;
    padding-left: 15px;
}

/* ID Column */
.id-column {
    color: #646970;
    font-family: monospace;
    font-size: 14px;
}

/* Requester Info */
.grt-requester-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.grt-user-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    object-fit: cover;
    background: #eee;
}

.grt-user-details {
    display: flex;
    flex-direction: column;
}

.grt-user-name {
    font-weight: 600;
    color: #1d2327;
    font-size: 14px;
}

.grt-user-sub {
    font-size: 12px;
    color: #8c8f94;
    margin-top: 2px;
}

/* Priority Info */
.grt-priority-info {
    display: flex;
    align-items: center;
    gap: 6px;
    font-weight: 500;
    font-size: 13px;
}

.grt-priority-info.priority-high {
    color: #d63638;
}

.grt-priority-info.priority-medium {
    color: #d88e00; /* Darker yellow/orange */
}

.grt-priority-info.priority-low {
    color: #2271b1;
}

.grt-priority-info .dashicons {
    font-size: 16px;
    width: 16px;
    height: 16px;
}

/* Subject */
.grt-ticket-subject {
    color: #1d2327;
    text-decoration: none;
    font-weight: 500;
    font-size: 14px;
}

.grt-ticket-subject:hover {
    color: #2271b1;
}

/* Agent Select */
.grt-agent-select {
    max-width: 150px;
    background: transparent;
    border: 1px solid #dcdcde;
    border-radius: 4px;
    padding: 4px 8px;
    font-size: 13px;
    color: #3c434a;
    box-shadow: none;
}

.grt-agent-select:hover {
    border-color: #2271b1;
    color: #2271b1;
}

.grt-agent-select.grt-select-saving,
.grt-select-saving {
    background: #fff3cd;
}

.grt-agent-select.grt-select-success,
.grt-select-success {
    background: #d4edda;
    border-color: #28a745;
}

.grt-agent-select.grt-select-error,
.grt-select-error {
    background: #f8d7da;
    border-color: #dc3545;
}

/* Status Badge */
.grt-ticket-status {
    display: inline-block;
    padding: 6px 14px;
    border-radius: 20px; /* Pill shape */
    font-size: 12px;
    font-weight: 600;
    text-align: center;
    min-width: 80px;
    border: 1px solid transparent;
}

.grt-ticket-status.status-open {
    background: #e6f7eb;
    color: #28a745;
    border-color: #c3e6cb;
}

.grt-ticket-status.status-solved {
    background: #e8f0fe;
    color: #1a73e8;
    border-color: #d2e3fc;
}

.grt-ticket-status.status-closed {
    background: #f1f3f4;
    color: #5f6368;
    border-color: #dadce0;
}

/* Actions */
.grt-ticket-actions {
    white-space: nowrap;
}

.grt-ticket-actions .button {
    padding: 0 8px !important;
    min-width: 32px;
    text-align: center;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.grt-ticket-actions .dashicons {
    font-size: 16px;
    line-height: 1.5;
}