===  CodeBard Help Desk ===
Author URI: https://codebard.com
Plugin URI: https://codebard.com/codebard-help-desk-for-wordpress/
Contributors: CodeBard
Donate link: https://codebard.com/donate
Tags: support ticket system, support tickets, help desk, support system, ticket system, customer service, help desk system, customer service, tickets
License: GPLv2
Requires at least: 4.0
Tested up to: 4.7.1
Stable Tag: 1.0.0

Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features

== Description ==

Provide professional support to users in your own language with CodeBard Help Desk. Its professional features include:
<ul>
<li>Unlimited Users</li>
<li>Unlimited Agents</li>
<li>Unlimited Tickets</li>
<li>Unlimited Departments</li>
<li>Multi Language</li>
<li>Easy Language translation from WP admin</li>
<li>English, Spanish (Intl.), Indian (Hindu) languages included</li>
<li>Front End Tickets</li>
<li>Front End Interface for Users</li>
<li>Front End Interface for Support Admins and Agents</li>
<li>Easy to Use</li>
<li>Private Tickets</li>
<li>Email Notifications</li>
<li>Ticket and Reply Attachments</li>
<li>Support Admins, Support Agents with separate permissions</li>
<li>Easy ticket management</li>
<li>Responsive</li>
<li>Extensible</li>
<li>Compatible with all Themes and Plugins</li>
<li>Adapts to visuals of any Theme</li>
<li>Hooks and Filters</li>
</ul>
You can check out live Demo at <a target="_blank" href="http://help-desk-demo.codebard.com/">Demo Installation</a>. Try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!
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Use Language admin to easily translate your plugin into your own language or change your own language's translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, <a href="https://codebard.com/cb_p3_en-US.zip">download this sample language file</a> to translate and then contact us from our <a href="https://codebard.com/contact" target="_blank">contact page</a> to get credited.
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Quickstart Guide is <a href="https://codebard.com/codebard-help-desk-for-wordpress-quickstart-guide" target="_blank">here</a> and detailed manual is <a href="https://codebard.com/codebard-help-desk-for-wordpress-manual" target="_blank">here</a>. All settings in your Plugin admin has detailed and easy to understand descriptions.  
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Free support is available through Plugin forum, and Premium support is available through our site.
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Remember to follow us on Twitter or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!

== Installation ==

1. Activate the plugin
2. A "CB Help Desk" menu item will be added to your WordPress Admin Menu. You can access your settings, departments and agents from there.
3. A welcome screen will get you quick-started.
4. That's it!

== Frequently Asked Questions ==

To be updated

== Screenshots ==

1. User Ticket View
2. Ticket creation by User on Front End
3. Admin Ticket View
4. Admin Ticket Listing
5. Support Agent to Department assignments
6. Languages admin

== Changelog ==

= 1.0.0 =

* Initial release!