=== Ailig KnowFlow AI Chatbot === Contributors: inno7solutions Tags: chatbot, ai, customer support, recaptcha, analytics Requires at least: 5.8 Tested up to: 6.8 Requires PHP: 7.4 Stable tag: 1.0.0 License: GPLv2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Customizable AI chatbot for WordPress. Deliver smart, context-aware answers using your company knowledge. == Description == The **Ailig KnowFlow AI Chatbot** enables smart, seamless interaction with your website visitors. It leverages your internal knowledge from multiple sources such as: - Company websites - PDFs and documents - Confluence and other platforms …to deliver context-aware, high-quality responses. ### Key Features - **Simple integration** via WordPress plugin or JavaScript snippet - **Data source connection** for websites, PDFs, Confluence, and more - **Automatic updates** to keep your knowledge base current - **Spam protection** using Google reCAPTCHA v3 - **Customizable rules** for tailored response behaviors - **Analytics dashboard** to evaluate chat conversations Perfect for businesses looking to enhance customer service and improve user experience intelligently. == Installation == 1. Upload the plugin files to the `/wp-content/plugins/ailig-knowflow-ai-chatbot/` directory, or install via the WordPress plugin installer. 2. Activate the plugin through the **Plugins** screen in WordPress. 3. Go to **Settings → Ailig KnowFlow Chatbot** to configure your API key, chatbot settings, and display options. == Frequently Asked Questions == = Does the chatbot require an API key? = Yes, you need an active KnowFlow account with an API key to connect the chatbot to your knowledge sources. = Can I use this with multiple data sources? = Yes, you can integrate websites, PDFs, and Confluence pages, among others. = Is it compatible with multilingual websites? = Yes, the chatbot can be configured to respond in multiple languages depending on your data sources. = How is spam prevented? = The plugin integrates **Google reCAPTCHA v3** to block spam and automated misuse. == Screenshots == 1. Settings page for API key and chatbot configuration. 2. Example of the chatbot widget on a WordPress site. 3. Analytics dashboard showing chat activity and insights. == External services == This plugin connects to the following external services: 1. **Ailig KnowFlow API** - **What it does:** Used to display and manage the AI chatbot interface on your website through the Ailig KnowFlow platform. - **What data is sent:** When the chatbot loads, it sends your configured tenant ID, chatbot ID, and API key (entered in the plugin settings) to the Ailig KnowFlow API (`https://api.ailig.io`) to initialize and render the chatbot. Depending on your chatbot configuration, user messages entered into the chatbot may also be transmitted to the Ailig KnowFlow API for processing and generating responses. - **When data is sent:** Data is sent when the chatbot is initialized or when a user interacts with the chatbot. - **Service provider:** Ailig — [https://ailig.io](https://ailig.io) - Terms of Service: [https://ailig.io/terms](https://ailig.io/terms) - Privacy Policy: [https://ailig.io/privacy](https://ailig.io/privacy) 2. **Google reCAPTCHA** - **What it does:** Used to verify that chatbot users are real people and prevent spam or abuse. - **What data is sent:** When reCAPTCHA loads, your site’s reCAPTCHA site key (configured in the plugin) is sent to Google. When users interact with the chatbot, Google may collect browser and interaction data to verify authenticity. - **When data is sent:** When the chatbot loads or when reCAPTCHA verification occurs. - **Service provider:** Google LLC — [https://www.google.com](https://www.google.com) - Terms of Service: [https://policies.google.com/terms](https://policies.google.com/terms) - Privacy Policy: [https://policies.google.com/privacy](https://policies.google.com/privacy) == Changelog == = 1.0.0 = * Initial release * Integration with knowledge sources (web, PDFs, Confluence) * reCAPTCHA v3 protection * Analytics dashboard == Upgrade Notice == = 1.0.0 = First public release – includes chatbot integration, spam protection, and analytics features.