Hi,

You still have ticket [{widget:param|name=ticketid}] which is still unsolved. If you want to close this ticket automatically, click this link {widget:param|name=linkclose}.

Ticket information

Title: {widget:param|name=title}
Created: {widget:param|name=created}
By: {widget:param|name=author}
Status: {widget:param|name=status}

Last reply: {widget:param|name=lastreply}

Link to view the Ticket:
{widget:param|name=link}