Hi {widget:name},

This is to inform you that the ticket which was assigned to you, a new reply has been recorded. To view the ticket, follow this link, {widget:param|name=link}.

Here are the following information of the ticket:

Category Name:
{widget:param|name=category}

Ticket ID:
{widget:param|name=ticketid}


Content:
{widget:param|name=description}



