This view is the Report on No. of Tickets each Category. <span style="font-weight: bold;">By default, the report is generated by interval of Weekly of This Month range.</span><br><ul><li style="color: rgb(0, 0, 0);"><span style="font-weight: bold;">To change the date range of the generated report</span>, select the range in thedrop down list then it will automatically generated the report.</li><li style="color: rgb(0, 0, 0);"><span style="font-weight: bold;">To generate a report on a specific date</span>, select the start and end date in the specified date group, then click generate button.</li><li style="color: rgb(0, 0, 0);">You can <span style="font-weight: bold;">filter the report by selecting values in the drop down list of Ticket types and/or Ticket status.</span></li><li><span style="font-weight: bold; color: rgb(0, 0, 0);">Report Type</span><span style="color: rgb(0, 0, 0);"> radio list is to change the view of report whether to display data in </span><span style="font-weight: bold; color: rgb(0, 0, 0);">Graph or Data Listing.</span><br></li></ul><span style="color: rgb(204, 0, 0);">NOTE:</span><br><ul><li>Click <span style="font-weight: bold;">Refresh</span> Button to load the page again, if you change the selected intervals.</li><li>The <span style="font-weight: bold;">Reference Time</span> is the <span style="font-weight: bold;">Time Zone in the Local Settings of your Joomla Website Configuration.</span></li></ul>