<p>Hello {widget:name},<br /><br />Here is a copy of your reply created for the Ticket: {widget:param|name=ticketid}.<br /><br /><span style="text-decoration: underline; font-size: small;"><span style="font-style: italic; font-weight: bold;">Content:</span></span><br />{widget:param|name=description}<br /><br /><br />Kind Regards,<br />{widget:sitename} Team<br /><br /></p>