To create a new canned reply, complete the fields asked:<br><ul><li>Title - the name of the canned reply.</li><li>Category - what category does this canned reply belongs.</li><li>Type - in what type of question does this canned reply belongs to.</li><li>Private - accessible only for the moderators.</li><li>Content - the content or description of the canned reply.</li></ul><span style="text-decoration: underline; color: rgb(51, 0, 255);">NOTE:</span><br><ul><li>You can also create notes here, by making the canned reply as private so that only moderators can access it.<br></li></ul>