# **Kognetiks Chatbot** Plugin Documentation

**Kognetiks Chatbot** is a plugin that allows you to effortlessly integrate conversational chat from OpenAI, Azure, NVIDIA, Anthropic, DeepSeek, local models using open-source servers into your website, providing a powerful, AI-driven chatbot for enhanced user experience and personalized support.

Conversational AI platforms - like those from OpenAI, NVIDIA, and others - use natural language processing and machine learning algorithms to interact with users in a human-like manner. They are designed to answer questions, provide suggestions, and engage in conversations with users. This is important because it can provide assistance and support to people who need it, especially in situations where human support is not available or is limited. It can also be used to automate customer service, reduce response times, and improve customer satisfaction. Moreover, these platforms can be used in various fields such as healthcare, education, finance, and many more.

The **Kognetiks Chatbot** is powered by OpenAI, NVIDIA, Anthropic or other AI platforms, via their APIs and Models to bring artificial intelligence to life within your WordPress website.

## External Services

The **Kognetiks Chatbot** plugin relies on external AI services to provide chatbot functionality. It sends user queries and related data to a third-party AI provider for processing and response generation. By using this plugin, you agree to abide by each service's terms of service and privacy policy:

- **OpenAI**: [Terms of Use](https://platform.openai.com/terms) | [Privacy Policy](https://openai.com/policies/privacy-policy/)
- **NVIDIA**: [Terms of Use](https://www.nvidia.com/en-us/about-nvidia/nv-accounts/) | [Privacy Policy](https://www.nvidia.com/en-us/about-nvidia/privacy-policy/)
- **Anthropic**: [Terms of Service](https://www.anthropic.com/legal/consumer-terms) | [Privacy Policy](https://docs.anthropic.com/en/docs/legal-center/privacy)
- **DeepSeek**: [Terms of Use](https://chat.deepseek.com/downloads/DeepSeek%20User%20Agreement.html) | [Privacy Policy](https://chat.deepseek.com/downloads/DeepSeek%20Privacy%20Policy.html)
- **Mistral**: [Terms of Service](https://mistral.ai/terms#terms-of-service) | [Privacy Policy](https://mistral.ai/terms#privacy-policy)
- **Google**: [Terms of Use](https://ai.google.dev/gemini-api/terms) | [Privacy Policy](https://policies.google.com/privacy)
- **JAN.AI**: [About](https://jan.ai/about) | [Privacy Policy](https://jan.ai/docs/privacy-policy)

**IMPORTANT**:

- This plugin requires an API key from OpenAI, NVIDIA, Anthropic, DeepSeek, Google, Mistral to function. Without an API key, the chatbot cannot process user queries.

- Obtain API keys here:

   - [OpenAI API Keys](https://platform.openai.com/account/api-keys)
   - [Auzre API Keys](https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account?icid=ai-services)
   - [NVIDIA API Keys](https://developer.nvidia.com/nim)
   - [Anthropic API Keys](https://www.anthropic.com/)
   - [DeepSeek API Keys](https://platform.deepseek.com/sign_in)
   - [Google API Keys](https://aistudio.google.com/api-keys)
   - [Mistral API Keys](https://console.mistral.ai/api-keys)
   
- By entering your API key from the AI provider of your choice and activating the chatbot, you:

   - Consent to sending user queries and related data to the selected AI provider for processing and response generation.
   - Agree to abide by the provider's terms of service, pricing, and privacy policy.
   - Acknowledge that your data, including text submitted by users, may be transferred to and processed by the AI platform in accordance with its privacy policy.

**NOTE**: You are responsible for any fees associated with the use of the selected AI platform. Be sure to review each provider's pricing and usage policies before proceeding.

## Introducing the Sentential Context Model - BETA FEATURE OFFERING

The **Kognetiks Chatbot** plugin now includes a novel feature: the Sentential Context Model.  This new **beta feature** allows the chatbot to generate intelligent responses by leveraging your website's content - no AI platform connection required.  It's perfect for localized use or content-focused applications, this feature makes the chatbot more versatile than ever.

## What's new in Version 2.4.0

### New Features
* **Ukrainian Language Support**: Added comprehensive Ukrainian language translation support (`chatbot-globals-uk.php`) with 131+ translated strings for chatbot-user interaction messages, making the plugin accessible to Ukrainian-speaking users.

### Bug Fixes
* **Headers Already Sent Error**: Fixed "headers already sent" errors that were causing issues with assistant API calls and conversation handling.
* **Infinite Retry Loop**: Resolved infinite retry loop issue with OpenAI and Azure assistants by implementing proper retry logic and error handling in assistant API calls.
* **Translation File Fallback**: Improved graceful fallback handling when translation files are missing, preventing errors and ensuring the plugin continues to function properly even if translation files are unavailable.
* **System Busy Processing Error**: Enhanced error handling for "system is busy processing" scenarios to provide better user feedback and prevent request failures.
* **PHP 8.5.0 Compatibility**: Fixed deprecated error messages and warnings after upgrading to PHP 8.5.0, ensuring full compatibility with the latest PHP version.
* **Duplicate Request Detection**: Fixed duplicate request detection errors and clear conversation failures by properly clearing message UUID transients and improving session validation across all API providers (OpenAI, Azure, Anthropic, DeepSeek, Google, Mistral, NVIDIA, Kognetiks, Local, and more).
* **SQL Injection Prevention**: Resolved SQL injection vulnerabilities in transient cleanup functions by implementing proper sanitization and prepared statements.

### Improvements
* **Token Usage Display**: Adjusted Token Usage font styling in the dashboard widget to eliminate overflow issues and improve readability.
* **Documentation Updates**: 
  - Updated OpenAI documentation links for assistants and max tokens settings to reflect current API documentation.
  - Added missing documentation links to parent pages across all API settings documentation.
  - Fixed formatting issues by correcting triple backwards apostrophes to single apostrophes throughout documentation.
  - Updated functional details documentation with improved clarity and accuracy.
  - Minor corrections to README.md file for better accuracy.
* **Code Quality**: Improved code organization and maintainability across multiple files.

## Past Updates

* Information about past updates can be found [here](updates/updates.md).

## Quick Start

- [Overview](support/overview.md)

- [Getting Started](support/getting-started.md)

- [Official Sites](support/official-sites.md)

- [Frequently Asked Questions](support/faqs.md)

## Sections

- [General](settings/settings.md)

- [API/ChatGPT Settings](api-chatgpt-settings/api-chatgpt-model-settings.md)

- [API/Azure OpenAI Settings](api-azure-openai-settings/api-azure-openai-model-settings.md)

- [API/NVIDIA Settings](api-nvidia-settings/api-nvidia-model-settings.md)

- [API/Anthropic Settings](api-anthropic-settings/api-anthropic-model-settings.md)

- [API/DeepSeek Settings](api-deepseek-settings/api-deepseek-model-settings.md)

- [API/Google Settings](api-google-settings/api-google-model-settings.md)

- [API/Mistral Settings](api-mistral-settings/api-mistral-model-settings.md)

- [API/Local Server Settings](api-local-settings/api-local-model-settings.md)

- [Assistants](assistants/manage-assistants.md)

- [Avatars](avatars/avatars.md)

- [Appearance](appearance/appearance.md)

- [Buttons](buttons/buttons.md)

- [Knowledge Navigator](knowledge-navigator/knowledge-navigator.md)

- [Knowledge Navigator Analysis](knowledge-navigator/knowledge-navigator-analysis.md)

- [Dashboard Widget](dashboard/dashboard.md)

- [Analytics Package](analytics-package/analytics-package.md)

- [Reporting](reporting/reporting.md)

- [Tools](tools/tools.md)

- [Messages](messages/messages.md)

## Functinoal Details

- [Functional Details](specs/functional-details.md)

## Beta Features

- [Enabling Beta Features](beta-features/beta-features.md)

- [API/Transformer Settings](api-transformer-settings/api-transformer-model-settings.md) **BETA FEATURE**

## Support

- [How the Kognetiks Chatbot Works](support/how-it-works.md)

- [Chatbots and Assistants](support/chatbots-and-assistants.md)

- [Conversation Logging and History](support/conversation-logging-and-history.md)

- [API Key Safety and Security](support/api-key-safety-and-security.md)

- [Diagnostics - For Developers](support/diagnostics.md)

## Demos

- Coming Soon

## Notice

While AI-powered applications strive for accuracy, they can sometimes make mistakes. We recommend that you and your users verify critical information to ensure its reliability.

## Disclaimer

WordPress, OpenAI, ChatGPT, NVIDIA, NIM, Anthropic, Claude, DeepSeek, Google, Mistral, Azure and related trademarks are the property of their respective owners. Kognetiks is an independent entity and is not affiliated with, endorsed by, or sponsored by WordPress Foundation, OpenAI, NVIDIA, Anthropic, DeepSeek, Google or Mistral.

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* **[Back to the Overview](/overview.md)**